Lummi Nation Connect Network Management Policy This policy is provided to inform our current and prospective customers, as well as third-party content providers and others, about the network management practices, performance characteristics, and commercial terms of our fiber broadband internet access services. Lummi Nation Connect is committed to providing a transparent and open internet experience for all our customers in the Lummi Nation, and surrounding areas.
Lummi Nation Connect manages its network to ensure consistent and reliable internet experience for all users. Our network management practices are reasonable and designed to:
Ensure Network Security and Integrity: We take measures to protect our network from unauthorized access, viruses, spam, denial-of-service (DoS) attacks, and other activities that could harm the network or its users.
Prevent Network Congestion: We monitor our network to prevent congestion, which can occur during periods of high usage. Our goal is to maintain a high-quality service for all users, especially during peak hours.
Maintain Service Quality: Our practices are intended to deliver the advertised speeds and consistent performance to all customers.
Lummi Nation Connect does not block or otherwise prevent access to any lawful content, applications, services, or non-harmful devices. Our policy is to provide an open internet where you are free to access the content you choose, without us getting in the way.
Lummi Nation Connect does not throttle or degrade the speed of lawful internet traffic based on its content, application, service, user, or any non-harmful device. We do not intentionally slow down or prioritize any specific type of traffic. All traffic is treated on a “best efforts” basis.
Lummi Nation Connect does not engage in any form of paid prioritization. We do not accept payment or any other consideration in exchange for favoring certain traffic over other traffic. This means that we do not offer any “fast lanes” or “slow lanes” for internet traffic.
In the rare event of network congestion, Lummi Nation Connects network management practices are application-agnostic. We don’t target specific applications or services. Our automated systems are designed to manage traffic in a fair and neutral manner to minimize the impact on all users. These systems may temporarily and indiscriminately adjust traffic to address the congestion, ensuring that the network remains stable and functional for everyone. We do not employ any usage-based policies to manage congestion.
The performance of our fiber service can be affected by factors outside of our control, such as:
The number of users on our network at a given time.
The type and configuration of your equipment (e.g., router, computer, devices).
The performance of the websites or services you are accessing.
The quality of your in-home wiring and Wi-Fi network.
We make every effort to deliver the speeds advertised on our Broadband Labels. The typical download and upload speeds and latency for our services are listed on the labels, and we strive to meet those performance metrics consistently.
Our network management practices do not involve monitoring, inspecting, or storing the content of your internet traffic. We only collect the information necessary to maintain and improve our network, as outlined in our Privacy Policy, which can be found at LummiNationConnect.com/#privacy-policy.
